Terms and Conditions

1. Scope of application

The following General Terms and Conditions apply to orders placed via our online shop www.culinario-mortale.com (hereinafter referred to as “supplier”).

The version of the GTC valid at the time of the order shall be authoritative for the orders. The contractual language is English.

Our online shop is aimed exclusively at consumers.

Consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who acts in the exercise of his or her commercial activity when concluding a legal transaction.

Via our online shop, Murder Mysteries can be purchased both as a printed game version (“physical goods”) and as a one-time online version (“digital service”). The one-time online version is made available to you by transmission of an access code for the duration of one game session.

2. Supplier

In the event of the conclusion of a contract, a contract is concluded with

Bischoff, Kauffmann & Otani GbR
Hohenzollerndamm 152
14199 Berlin

represented by the managing partners Florian Bischoff, Jens Kauffmann, Takeshi Otani

Phone.: +49 (0) 30 25 29 21 51
Email: support@culinario-mortale.com
Website: www.culinario-mortale.com
VAT identification number: DE288168520

(hereinafter also referred to as “supplier”).

3. Conclusion of the contract

The presentation of the products in our online shop does not represent a legally binding offer on our part, but rather a non-binding online catalogue of our products, combined with the likewise non-binding invitation to you to submit a binding offer.

  • The submission of a binding offer by you takes place after you have successfully completed the following order steps: Selection of the desired item
  • Non-binding addition of the desired product to the shopping basket by pressing the “Add to basket” button.
  • Checking the items in the shopping cart
  • Pressing the button “Proceed to checkout”
  • Entering the billing and shipping address and selecting the desired payment method
  • Checking the order and all other entries made
  • Submission of a binding offer by pressing the button “Order with obligation to pay”.

At any time during the ordering process, the customer may correct any entries made or cancel the ordering process by clicking on the shopping basket button or by clicking on the back button in his browser.

The acceptance of the submitted binding offer by the supplier takes place via an automated order confirmation email.

We save the text of the contract and send you the order data and our GTC by email.

4. Right of withdrawal

Consumers have a right of withdrawal in accordance with the conditions set out below.

Withdrawal instructions


You have the right to withdraw from this contract within 14 days without giving reason.

The withdrawal period will expire 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods or from the day of the conclusion of the contract, in the case of digital content that is not delivered on a physical data carrier.

In order to exercise your right of withdrawal, you must inform us (Culinario Mortale – Bischoff, Kauffmann & Otani GbR, Florian Bischoff, Hohenzollerndamm 152, 14199 Berlin, Phone.: +49 (0) 30 25 29 21 51, email: support@culinario-mortale.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.


If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of such reimbursement.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of 14 days.

You shall bear the direct costs of returning the goods.

End of the withdrawal instructions

Model withdrawal form

If you wish to withdraw from the contract, please complete and return this form.

Culinario Mortale
Bischoff, Kauffmann & Otani GbR
Hohenzollerndamm 152
14199 Berlin
E-Mail support@culinario-mortale.com

I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the follo- wing goods/provision of the following service*:

Ordered on/received on*

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified in writing)


(*) Delete as appropriate

5. Prices

All prices include the statutory value added tax.

6. Payment methods

The customer has the following payment options: PayPal, credit card. Further payment methods are not offered.

7. Delivery

Unless clearly stated otherwise in the item description, all goods are ready for immediate dispatch. The delivery of the ordered goods within the European Union takes place within 10 working days.

The delivery of ordered digital contents (one-time online version) takes place by electronic transmission (by email) of an access code.

8. Retention of Title

Until full payment of ordered goods by the consumer, the delivered goods remain the property of the supplier.

9. Warranty

The legal warranty regulations apply.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS). You can find this at https://ec.europa.eu/consumers/odr.

Our email address is support@culinario-mortale.com.

We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

11. Severability clause

The invalidity of any provision of these General Terms and Conditions shall not affect the validity of the remaining provisions.

12. Amendment of the general terms and conditions

We, as the responsible party, reserve the right to change our General Terms and Conditions at any time with regard to applicable laws and regulations. Current status is May 2023.